Frequently Asked Questions About CleanPacs
At Clean Pacs, we pride ourselves in giving our customers the best value when it comes to getting and keeping your home sparkling clean and sanitary with products that will lower your carbon footprint. For this reason, we are pleased to be able to provide our subscription plans without any additional fees. You only pay for our eco-friendly cleaning products and any applicable shipping charges.
This enables us to offer you unmatched value. We'll save you over 70 percent off the leading brands at the store while giving you the convenience of shipping these supplies straight to your door. We have the cleaning solution that's great for the planet, your home and your wallet. Why pay extra someplace else when you don't need to?
Your initial Clean Pacs order will contain three pacs of our bathroom cleaner, three pacs of our glass cleaner and three pacs of the kitchen cleaner. Because this is your first order, the box will also include three heavy-duty plastic reusable bottles that you will use to combine water with each of the clean pacs.
Each bottle will feel comfortable in your hand and will hold 26 ounces (769 milliliters) of water and cleaning product. To save shipping weight (and save you money) the bottles will be empty when you receive them. This initial package will contain everything you'll need to see what our eco-friendly and powerful cleaners can do to get and keep your home clean and sanitary while being safe for your family and pets.
After clicking the “Join Our Club” button on our home page, your first step will be to select the subscription plan that's most convenient for you. You can select to receive your cleaning supplies at any interval you wish from once a month up to every 12 months and any number of months in between. For example, you can receive them every five months or every eight months if you wish.
Next you will create an account and fill in the needed information to set up your order and subscription plan.
At Clean Pacs, we provide a convenient and affordable way of keeping your home clean, fresh and sanitary with cutting-edge, environmentally-friendly products shipped right to your door. For this reason, you can start your subscription with whatever recurring shipment period you believe may work out best for you, and then change it if you find you need to later on.
We understand that you may not know how quickly you will use the product, for this reason you get to choose your shipping schedule and can change it when needed.
We're all about making it easy for you to try our revolutionary new products and system. Once you try our products and experience how well they work and the convenience of receiving them at your door, we know you'll become a customer for life.
If you need to change the schedule of your delivery click on the Manage Subscription button there you can change the number of months in between orders.
We will automatically ship the products you desire at the frequency that you chose in your subscription plan when you signed up. We will ship to the address you provided to us when you signed up, so if you move, it's important to let us know of your change of address. We will also bill you using this address unless you have provided us with a separate billing address.
You can change the frequency at which we ship your order out to you at least five business days before the processing of your next scheduled shipment. We send you an email reminder about every shipment seven days before each one. We make changing your shipment frequency simple for your convenience. Unless you make changes, we'll continue to send your clean pacs to you at your desired.
We make it easy for you to cancel your membership. As long as you cancel at least seven days before your next scheduled processing date, the cancellation will go through in time to avoid being charged for that last shipment. Just as there are no fees to join, there are none to cancel, and we'll be here if you change your mind and want to keep your home's kitchen, bathroom and glass surfaces clean and sanitary with our superior products.
At Clean Pacs, we believe in our eco-friendly cleaning products. Our reusable bottles help reduce the number of plastic bottles entering landfills while a bitter additive in our clean pac products prevents children or pets from swallowing them. They are a superior alternative to cleaners you would buy at the store with the added convenience of not having to go to the store to pick them up. We also save you 70 percent off the cost of most leading brands.